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Our services

Hyper automation.

We automate the detection and resolution of blocks
to productivity.

Our services

Hyper automation.

We automate the detection and resolution of blocks to productivity.

The health monitoring of IT environments is increasingly complex: the company is "widespread" in the territory and connectivity is the only glue between the office and remote locations. It is conveyed by an increasing number of mobile devices, which must be screened, in order not to slow down employees working remotely.
However, their unevenness and dispersion make it difficult to identify, detect and resolve potential critical problems as quickly as possible. Devices are affected by configuration, performance, compliance and security issues that are easily managed if taken in advance, but support always arrives late, when the user is now blocked.
The health monitoring of IT environments is increasingly complex: the company is "widespread" in the territory and connectivity is the only glue between the office and remote locations. It is conveyed by an increasing number of mobile devices, which must be screened, in order not to slow down employees working remotely.
However, their unevenness and dispersion make it difficult to identify, detect and resolve potential critical problems as quickly as possible. Devices are affected by configuration, performance, compliance and security issues that are easily managed if taken in advance, but support always arrives late, when the user is now blocked.

Con il nostro servizio di Hyper-Automation, creiamo un ambiente di gestione dei device self-healing, ovvero in grado di fare autodiagnosi e autoriparazione delle situazioni potenzialmente critiche per la produttività degli utenti.

We configure bots that regularly run checks on all devices to determine where users might encounter difficulties and speed up their resolution with automated workflowsand integrated with ITSM tools, reducing time and cost of intervention and improving the employee experience.

With our Hyper Automation service, we create a self-healing device management environment that is capable of self-diagnosis and self-repair of potentially critical situations for user productivity.

We configure bots that regularly run checks on all devices to determine where users might encounter difficulties and speed up their resolution with automated workflowsand integrated with ITSM tools, reducing time and cost of intervention and improving the employee experience.

WHAT SITUATIONS
SHOULD ALLARM YOU?

Quali situazioni che coinvolgono il tuo supporto dovrebbero metterti in allarme?

Vulnerabilities undetected for a long time

50% of cybersecurity threats occur within 14-28 days of patch availability. But the IT team, overwhelmed by other activities, is not always able to distribute them promptly.

Increased demand for support

The majority of support requests concern issues that could easily be solved with preventive monitoring. The staff fails and ends up spending most of their time solving them.

Lack of uniformity

The unevenness of the managed devices and the lack of information about their conditions makes it difficult to program massive interventions to standardize and protect the remote workstations.

Frequent blockages

Employees frequently experience blocking situations and the business damage caused by slowdowns is compounded by dissatisfaction with the services provided by the company.

Quali situazioni che coinvolgono il tuo supporto dovrebbero metterti in allarme?

Vulnerabilities undetected for a long time

50% of cybersecurity threats occur within 14-28 days of patch availability. But the IT team, overwhelmed by other activities, is not always able to distribute them promptly.

Increased demand for support

The majority of support requests concern issues that could easily be solved with preventive monitoring. The staff fails and ends up spending most of their time solving them.

Lack of uniformity

The unevenness of the managed devices and the lack of information about their conditions makes it difficult to program massive interventions to standardize and protect the remote workstations.

Frequent blockages

Employees frequently experience blocking situations and the business damage caused by slowdowns is compounded by dissatisfaction with the services provided by the company.

Delaying a system update at a crucial point could spread and impact the rest of your IT infrastructure. But even on a small scale it could prevent the employee from doing his job,
because it does not allow him to communicate with other applications. Blocking situations can be multiple, to avoid them you should:

Have timely inventories of IT resources

Manually sifting through multiple device alerts or expecting the user to report possible system performance and availability issues, such as near-full disk space, does not ensure problem resolution. You should have timely HW and SW inventories, to monitor in real time the situation of each device that connects to the corporate network.

Codifying interventions

To enable proactive incident management, you need to define the rule and the exception. You should make sure that your remote workstations meet the company’s configuration, compliance, and security requirements, and the solution is to enable centralized management, enabling standard provisioning and policy enforcement with just a few clicks.

Perform the self-check

As in health care, prevention is everything. But staff can’t spend their time on screening. You should use AI: it is a good help because algorithms are able to "learn" from the environment, learning to distinguish normal situations from abnormal ones.

Optimize your IT staff time

With separate monitoring solutions, IT is forced to manually correlate alerts, not having a systematic way to distinguish between false and true alarms. With AI, reports are verified and can be combined with automated resolution workflows. You should set if/then paradigms, which means that a certain condition requires a certain intervention. And let the system repair itself all the time.

Delaying a system update at a crucial point could spread and impact the rest of your IT infrastructure. But even on a small scale it could prevent the employee from doing his job,
because it does not allow him to communicate with other applications. Blocking situations can be multiple, to avoid them you should:

Have timely inventories of IT resources

Manually sifting through multiple device alerts or expecting the user to report possible system performance and availability issues, such as near-full disk space, does not ensure problem resolution. You should have timely HW and SW inventories, to monitor in real time the situation of each device that connects to the corporate network.

Codifying interventions

To enable proactive incident management, you need to define the rule and the exception. You should make sure that your remote workstations meet the company’s configuration, compliance, and security requirements, and the solution is to enable centralized management, enabling standard provisioning and policy enforcement with just a few clicks.

Perform the self-check

As in health care, prevention is everything. But staff can’t spend their time on screening. You should use AI: it is a good help because algorithms are able to "learn" from the environment, learning to distinguish normal situations from abnormal ones.

Optimize your IT staff time

With separate monitoring solutions, IT is forced to manually correlate alerts, not having a systematic way to distinguish between false and true alarms. With AI, reports are verified and can be combined with automated resolution workflows. You should set if/then paradigms, which means that a certain condition requires a certain intervention. And let the system repair itself all the time.

We solve critical issues before
users notice. We set up self-healing,
self-secure, self-service environments.

We replace multiple manual and separate instruments with a single intelligent platform, centralizing information on managed devices in one place. Inside we set up automation mechanisms that correlate data and intervene in the presence of non-compliant and abnormal situations.

Not only do we optimize IT operations, but we accept the challenge of providing employees with the experience they shouldn’t even realize they’re living: having problems solved before they realize it.

We solve critical issues before
users notice. We set up self-healing,
self-secure, self-service environments.

We replace multiple manual and separate instruments with a single intelligent platform, centralizing information on managed devices in one place. Inside we set up automation mechanisms that correlate data and intervene in the presence of non-compliant and abnormal situations.

Not only do we optimize IT operations, but we accept the challenge of providing employees with the experience they shouldn’t even realize they’re living: having problems solved before they realize it.

WHAT WE OFFER

Full
governance
We centralize information related to managed devices.
  • automatic and integrated production of hardware and software inventories
  • google-like dashboard can be queried about device conditions
  • visibility on asset lifecycle and IT service status through integration with ITAM and ITSM tools
  • risk assessment on the presence of anomalies and non-compliant situations
Uniform management

We standardize remote workstations.

  • 24/7 verification of enterprise configuration, performance, compliance, and security requirements
  • massive standardization interventions of workstations
  • patching and automatic application of policies
  • automated and remote application provisioning and OS migration
Self-heal
We enable intelligent prevention mechanisms.
  • self-check, diagnostic and event correlation functions
  • automated workflows for incident resolution
  • Condition setting (if/ then) from a preset list
  • dashboard and progress report of interventions
  • notification of interventions to IT staff
  • ticket opening in the most complex cases, accompanied by data to speed analysis and support intervention

WHAT WE OFFER

Full
governance
We centralize information related to managed devices.
  • automatic and integrated production of hardware and software inventories
  • google-like dashboard can be queried about device conditions
  • visibility on asset lifecycle and IT service status through integration with ITAM and ITSM tools
  • risk assessment on the presence of anomalies and non-compliant situations
Uniform management

We standardize remote workstations.

  • 24/7 verification of enterprise configuration, performance, compliance, and security requirements
  • massive standardization interventions of workstations
  • patching and automatic application of policies
  • automated and remote application provisioning and OS migration
Self-heal
We enable intelligent prevention mechanisms.
  • self-check, diagnostic and event correlation functions
  • automated workflows for incident resolution
  • Condition setting (if/ then) from a preset list
  • dashboard and progress report of interventions
  • notification of interventions to IT staff
  • ticket opening in the most complex cases, accompanied by data to speed analysis and support intervention

We solve crucial needs
to prevent your users
from being blocked by
technical problems.

Prevent and resolve any anomaly with AI support.

Reduce the impact of malfunctions on users

"I can’t prevent accidents before they stop people’s work"

Safely enable any device

"I’m having a hard time making sure all the devices meet the company’s security requirements."

Know if there are applications not in order

"I would like to monitor the presence of non-compliant situations in users' devices"

Know every aspect of the company assets (status, assignees, relationship)

"I would like to be clear about the condition of my assets within the business infrastructure"

We solve crucial needs
to prevent your users
from being blocked by
technical problems.

Prevent and resolve any anomaly with AI support.

Reduce the impact of malfunctions on users

"I can’t prevent accidents before they stop people’s work"

Safely enable any device

"I’m having a hard time making sure all the devices meet the company’s security requirements."

Know if there are applications not in order

"I would like to monitor the presence of non-compliant situations in users' devices"

Know every aspect of the company assets (status, assignees, relationship)

"I would like to be clear about the condition of my assets within the business infrastructure"

Would you like to automate the detection and resolution of blockages to productivity?

CONTACT US FOR A
CONSULTATION!

Would you like to automate the detection and resolution of blockages to productivity?

CONTACT US FOR A
CONSULTATION!

REMOTE MONITORING
OF WORKSTATIOND
MUST BE AUTOMATED,
BUT NOT ONLY.

Discover about the other services we offer to get People working anywhere safely.

REMOTE MONITORING
OF WORKSTATIOND
MUST BE AUTOMATED,
BUT NOT ONLY.

Discover about the other services we offer to get People working anywhere safely.

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