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My needs

People Change
Management.

We overcome resistance to the change of People.

My needs

People Change
Management.

We overcome resistance to the change of People.

AT GoDigital, companies estimate the time, cost and impact of a Digital Transformation project.  
With partners and web agencies, they plan implementations, study integrations and hypothesize change scenarios on existing infrastructure in order to quickly solve any incidents or problems.  

Yet, they neglect to manage the human aspect: the adoption of technology could be hindered 
by resistance and difficulties on the part of People who must use it, making efforts to put it into practice in vain.  

Noi aiutiamo le aziende a realizzare progetti di Trasformazione Digitale completi, perché in ogni step del percorso – progettazione, sviluppo, implementazione – teniamo conto della costante umana, creando percorsi di cambiamento  
su misura delle Persone.  

AT GoDigital, companies estimate the time, cost and impact of a Digital Transformation project.  
With partners and web agencies, they plan implementations, study integrations and hypothesize change scenarios on existing infrastructure in order to quickly solve any incidents or problems.  

Yet, they neglect to manage the human aspect: the adoption of technology could be hindered 
by resistance and difficulties on the part of People who must use it, making efforts to put it into practice in vain.  

We help companies to realize complete Digital Transformation projects, because in every step of the path – design, development, implementation – we take into account the human constant, creating customized paths of change of People.  

WHAT CAN
SLOW DOWN
YOUR
DIGITAL
TRANSFORMATION?

What can slow down your Digital Transformation?

We have always done this

People perceive
digitization as an additional
effort compared to the tasks
required.

Digital Divide

The digital lag is still very
high and People do not have
enough skills to
deal with it.

Top down approaches

The manual work of People is
subject to errors not
intentional, which can
cause compliance issues.

Spot interventions to digitization

Activities without any added
value leave People
dissatisfied, who could
be employed in more productive
ways.

We have always done this

People perceive
digitization as an additional
effort compared to the tasks
required.

Digital Divide

The digital lag is still very
high and People do not have
enough skills to
deal with it.

Top down approaches

The manual work of People is
subject to errors not
intentional, which can
cause compliance issues.

Spot interventions to digitization

Activities without any added
value leave People
dissatisfied, who could
be employed in more productive
ways.

HOW WEGG APPROACHES IT:

Digital Transformation has a huge impact on companies and their people, which can create barriers to adoption. To reduce resistance to change, we adopt the following strategy:  

03-e6 icona1

Identification of the
best user path
 

The choice, the design and the implementation of the technology for a Digital Transformation project must be accompanied by a careful evaluation of the needs of People and an analysis of their flow of path. Let’s start from an interview assessment to study solutions that guide them to the goal according to the simplest and most immediate process. 

03-e6 icona2

Transposition within a digital platform  

To facilitate the digital experience of power users, we build simple, intuitive individual interfaces, that reduce management and resource access efforts and make technology accessible to all levels of expertise. Our design is user-centered in all its processes: before implementing the technology, we submit it to usability tests and present a prototype to customers to verify the exact response to the needs of the people involved.  

Guided adoption of technology 

Finally, we drive company adoption according to Change Management best practices, making benefits transparent and providing relevant information in the right way and at the right time. 

In this way people will have all the tools at their disposal to understand that change is positive and approach it proactively. 

HOW WEGG APPROACHES IT:

Digital Transformation has a huge impact on companies and their people, which can create barriers to adoption. To reduce resistance to change, we adopt the following strategy:  

03-e6 icona1

Identification of the
best user path
 

The choice, the design and the implementation of the technology for a Digital Transformation project must be accompanied by a careful evaluation of the needs of People and an analysis of their flow of path. Let’s start from an interview assessment to study solutions that guide them to the goal according to the simplest and most immediate process. 

03-e6 icona2

Transposition within a digital platform  

To facilitate the digital experience of power users, we build simple, intuitive individual interfaces, that reduce management and resource access efforts and make technology accessible to all levels of expertise. Our design is user-centered in all its processes: before implementing the technology, we submit it to usability tests and present a prototype to customers to verify the exact response to the needs of the people involved.  

Guided adoption of technology 

Finally, we drive company adoption according to Change Management best practices, making benefits transparent and providing relevant information in the right way and at the right time. 

 

In this way people will have all the tools at their disposal to understand that change is positive and approach it proactively. 

03-e logoWfondo_wrapped

THE BENEFITS OF OUR APPROACH:

Minimum effort required

We make it easier for People to activate processes/services

  • simplified access, management and delivery procedures
  • automation of recurring requests
  •  increased self-
    help identification and
    resolution of
    bottlenecks
Experience
UX Friendly

We design technologies
with intuitive and
easily navigable paths.

  • Ul&UX design
  • usability test
  • prototyping
  • brand customization
Reduction
of the digital gap

We increase the inclusion of People in company procedures.

  • guided navigation
  •  funzioni accessibili a tutti i livelli di competenza digitale
  • workflow automatizzati su input
Greater
transparency

We facilitate the
ongoing
involvement of
People.

  • interviews of understanding of needs
  • tracking in tempo reale di KPI e user satisfaction
  •  sharing of data-
    based best practices
  •  realization of video/
    training
Ongoing training

We apply
certified Change
Management approaches.

  • automated processes activated on input
  •  prioritisation and
    notification for
    targeted involvement
    in important activities
  • achieving their goals more quickly
03-e logoWfondo_wrapped

THE BENEFITS OF OUR APPROACH:

Minimum effort required

We make it easier for
People to activate
processes/services

  • simplified access,
    management and delivery
    procedures

 

  •  automation of recurring
    requests

 

  •  increased self-
    help identification and
    resolution of
    bottlenecks
Experience
UX Friendly

We design technologies
with intuitive and
easily navigable paths.

  • Ul&UX design

 

  •  usability test

 

  •  prototyping

 

  •  brand customization
Reduction
of the digital gap

We increase the inclusion
of People in
company procedures.

  • guided navigation

 

  •  functions accessible
    at all levels of
    digital competence

 

  • automated workflows
    on input
Greater
transparency

We facilitate the
ongoing
involvement of
People.

  • interviews of
    understanding of
    needs

 

  • real-time tracking
    of KPI and user satisfaction

 

  •  sharing of data-
    based best practices

 

  •  realization of video/
    training
Ongoing training

We apply
certified Change
Management approaches.

  • automated processes
    activated on input

 

  •  prioritisation and
    notification for
    targeted involvement
    in important activities

 

  •  achieving
    their goals more
    quickly

Would you like to drive innovation in the company and make people more productive and satisfied?

CONTACT US FOR A
CONSULTATION!

Would you like to reduce the resistance to change of people in your company?

CONTACT US FOR A
CONSULTATION!

03-e iconaINGRANAGGIO_coloreFondo

THE SERVICES WE PROVIDE:

We digitize the delivery of business services to manage them more effectively and increase the satisfaction of the people involved.

We use Artificial Intelligence to increase the timeliness and perceived quality of business services.

We improve the digital experience of people using business services.

03-e iconaINGRANAGGIO_coloreFondo

THE SERVICES WE PROVIDE:

We centralize and standardize the management of devices that access the network and business resources.  
We protect devices used by users from internal and external threats.
We generate real-time insights into workstations and their use. 

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